BADM 312 - Introduction to Banking

This course provides the students with background in the context, structure and operation of banks as profit-making enterprises; deposit products and services, opening accounts; check processing and other payment systems; specialized services such as investments, insurance, cash management such as investments, insurance, cash management and global banking; fiduciary role of banks in crime; developing fee-based services; electronic payments systems such as debit cards, Check 21, and the Internet; and customer service, cross- selling and referrals, and building customer relationships. 3 credits